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Terms and Conditions

Welcome to Pin Up Casino: Terms and Conditions

These Terms and Conditions (“T&Cs”) constitute the entire agreement between you (the “Player” or “User”) and Pin Up Africa (the “Company” or “Pin Up”) concerning your use of the website https://pinup-casino.africa/, its related applications, and all Pin Up games and services offered.

By registering an account, making a deposit, accessing your pinup login, or participating in any gaming session, you fully accept and agree to be bound by these T&Cs. We recommend reading this document carefully, as it governs your entire VIP experience on our platform.

1. Account Eligibility and Registration

1.1 Minimum Age and Jurisdiction

To create an account and participate in any real-money wagering, you must be at least 18 years of age or the legal age for gambling in your jurisdiction, whichever is higher. We accept players from various African regions, including, but not limited to, Nigeria and Kenya. It is your responsibility to ensure online betting is legal in your country.

1.2 Know Your Customer (KYC)

Pin Up reserves the right to request proof of identity and residence at any point, as part of our KYC process. Failure to provide satisfactory documentation will result in the suspension of your account and delay or cancellation of any pending cash-out requests.

1.3 Account Rules

  • You are permitted to hold only one active account with Pin Up Casino. Duplicate accounts will be closed, and any winnings confiscated.
  • You must keep your login details confidential and secure. Pin Up is not responsible for any loss arising from unauthorized access to your account.

2. Financial and Bankroll Terms

2.1 Currency and Deposits

We facilitate transactions in several currencies, including the US Dollar (USD), which serves as a base currency for international players. Deposits must be made using payment methods registered in your own name.

  • Payment Methods: We support various methods in Nigeria (e.g., OPay, Palmpay) and Kenya (e.g., M-Pesa). By using any method, you confirm your legal right to the funds.
  • Anti-Money Laundering: All deposits must be wagered at least once (x1 turnover) before a withdrawal can be requested. This is a standard industry measure to combat fraud.

2.2 Bonus Funds and Wagering Requirements

All promotional funds, including the Welcome Bonus and Free Spins for slots, are subject to specific wagering requirements defined in the respective Promotion Terms.

  • Bonus Winnings: Funds derived from bonuses are held in a separate balance until all wagering requirements are met. Only then will they convert to your withdrawable real-money balance.
  • Forfeiture: Requesting a cash-out before meeting the wagering requirements will result in the forfeiture of all active bonus funds and associated winnings.

2.3 Cash-Out (Withdrawals)

The minimum and maximum withdrawal amounts may vary based on the chosen payment method and your Player status.

  • Verification: Withdrawals are only processed after your account has been fully KYC verified.
  • Processing Time: While we aim for rapid processing, Pin Up reserves the right to take up to 72 hours to review and approve cash-out requests. The time for the funds to reach you depends on the banking method (e.g., Bank Transfers take longer than E-Wallets).

3. Gaming and Sportsbook Rules

3.1 Fair Play and Outcomes

All games utilize a certified Random Number Generator (RNG) to ensure that every spin, card deal, or outcome is completely random and unbiased.

  • Game Decisions: In the event of a discrepancy between the result displayed on your screen and the Company’s server records, the result recorded by the Company’s server will always be deemed final and conclusive.
  • Malfunction: A malfunction in any online casino game voids all plays and pays.

3.2 Sports Betting Rules

Specific rules regarding match settlement, cancellations, late bets, and Cash Out options are covered in the separate Sports Betting Rules section on the Pin Up website. By placing a bet, you agree to these specific terms.

4. Termination and Dispute Resolution

4.1 Account Suspension

Pin Up reserves the right to close, suspend, or terminate a Player’s account immediately and without prior notice if we suspect fraudulent activity, breach of these T&Cs, or actions that compromise the fairness of the site (e.g., bonus abuse, collusion). All winnings may be voided in such cases.

4.2 Complaints Procedure

If you have a dispute regarding any gaming session or a financial transaction, you must first contact our 24/7 Customer Support team via Live Chat or Email. We are committed to resolving complaints promptly, but if a satisfactory resolution cannot be reached, the dispute will be escalated internally for final review by the management team.

5. Intellectual Property

The name Pin Up, the logos, all imagery, design, and content of the pinup-casino.africa website (including text, graphics, and code) are the exclusive intellectual property of the Company. Any unauthorized use or reproduction is strictly prohibited and constitutes a breach of these T&Cs.